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Dial iCall for Help: How the TISS-Housed Helpline Delivers

iCALL is a psycho-social helpline run by the Tata Institute of Social Sciences (TISS), that aims to offer counselling via phone, mail and chat to those in emotional and psychological distress. The service which runs from 8 am to 10 PM from Monday to Saturday, is primarily funded by the Mariwala Health Initiative, since 2015. […]

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